CC MEETING: June 25, 2024
DATE: June 12, 2024
TO: Erin Rinehart, City Manager
FROM: Katy Bower, Customer Services Director
Chrystal Davis, Assistant City Manager
Title
Consider Approval Of RFP #24-013 For Kiosk Solutions And Services From AdComp Systems, Inc. In An Amount Not To Exceed $84,000.00, Annually, For A Five-Year Total Of $420,000.00.
Body
BACKGROUND:
This bid is to secure kiosk(s) solutions and web services to enhance the City's self-service payment option for both Utility Customer Services and Municipal Court. The bill payment kiosks will provide the function of permitting consumers to pay their dues, bills, fines, fees and any such payments for the City's Utility Customer Service and Municipal Court division 365 days a year. This request for proposal is for an initial three-year term, with two one-year renewal options, if mutually agreed by both parties.
Requests for proposal notifications were posted online, previous and interested vendors were contacted, and advertisements were placed in the Dallas Morning News. Two vendors responded and submitted proposals. Staff evaluated both vendors and determined that AdComp Systems, Inc. had a more responsive and complete submission that met the requirements outlined in the request for proposal. The other vendor, Howard Technology Solutions, provided an incomplete submission packet and did not include required items requested in the proposal submission instructions.
FINANCIAL IMPLICATIONS:
The materials on RFP #24-013 were approved for purchase from budgeted funds for the cost center and amount as listed below.
COST CENTER LINE ITEM BUDGET AMOUNT
141001 61804 $42,000.00
144001 61190 42,000.00
TOTAL $84,000.00
IMPACT ON COMMUNITY SUSTAINABILITY:
This project supports and aligns with the City Council's goals and objectives to leverage technology to improve the City's effectiveness and efficiency.
STAFF RECOMMENDATION/ACTION DESIRED:
Staff consider the ...
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