CC MEETING: April 18, 2017
DATE: April 14, 2017
TO: Erin Rinehart, City Manager
FROM: Chrystal Davis, Assistant City Manager
Title
Consider A Resolution Approving Funding For North Texas Emergency Communications Center, Inc., Relating To The Purchase Of Technology Equipment For NTECC Consolidated Public Safety Communication Center To Ensure Appropriate Continuation Of Services To Carrollton Citizens; In An Amount Not To Exceed $159,840.00.
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BACKGROUND:
NTECC became operational in April 2016 and hosts dispatch services for Carrollton, Addison, Coppell and Farmers Branch. NTECC recently completed an evaluation, conducted by city IT departments to identify potential issues and solutions, which will result in improved technical infrastructure. NTECC has identified the need for virtualization, which would improve business continuity and ensure high availability of critical systems. It would also create efficiency in management of systems and reduce future recurring costs. This will minimize downtime and IT disruption, which is critical in this public safety operation. In addition to virtualization, there is a need for WAN redundancy and network redundancy. Carrollton will serve as the back-up site for NTECC at City Hall. The virtualization project, along with the network redundancy projects will allow for the completion of a functional backup site at Carrollton City Hall in an emergency. This site would be utilized in the event of a disaster affecting the NTECC facility or as needed in an overflow situation. The risk of not addressing the redundancy needs could lead to downtime, outages and/or disruptions in service.
FINANCIAL IMPLICATIONS:
The overall project costs will not exceed $444,000.00 and the Carrollton portion will not exceed $159,840. Not only will a virtual environment improve server capacity, high availability and redundancy, but it will also reduce ongoing costs by approximately $50,000 per year (shared by four cities) by limiting...
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