CC MEETING: Dec 6, 2024
DATE: November 19, 2024
TO: Erin Rinehart, City Manager
FROM: Diana Vaughn, Chief Financial Officer
Chrystal Davis, Assistant City Manager
Title
Consider An Ordinance Of The City Council Of The City Of Carrollton, Texas, Amending Title V Public Works, Chapter 52 Of Carrollton’s Code Of Ordinances By Adopting Revisions to Section 52.054 Disconnection For Late Payment.
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BACKGROUND:
The suggested changes to Chapter 52 of the City of Carrollton’s Code of Ordinances are for the purpose of clarifying the language, providing a provision for customers to request billing adjustments, allowing for a wider scope of bill adjustments to be made for those seeking financial relief from late fees and those following the City’s leak adjustment process.
FINANCIAL IMPLICATIONS:
These changes will help optimize processes for both citizens and staff, and bolster City Council’s goal to provide more economical services.
STAFF RECOMMENDATION/ACTION DESIRED:
Staff recommends City Council authorize the City Manager to amend the code of ordinances as stated above for the purpose of clarifying the language, allowing for a wider scope of bill adjustments to be made for those seeking financial relief from late fees and those following the City’s leak adjustment process.