CC MEETING: December 2, 2025
DATE: November 20, 2025
TO: Erin Rinehart, City Manager
FROM: Michael Thomson, Fire Chief
Rex Redden, Executive Director of Public Safety
Title
Presentation Of ISO 1 Property Protection Classification To Carrollton Fire Rescue By The Texas State Fire Marshal’s Office And Insurance Service Office.
Body
BACKGROUND:
Carrollton Fire Rescue has once again earned the prestigious ISO Class 1 Public Protection Classification rating, the highest designation awarded by the Insurance Service Office. This renewal places Carrollton among the top-tier fire protection agencies nationwide. Only 506 departments out of more than 49,000 across the country and just 102 in Texas hold this elite classification. The ISO rating evaluates critical factors such as emergency communications, fire department operations, water supply and community risk reduction efforts. Achieving and maintaining this rating demonstrates Carrollton Fire Rescue’s unwavering commitment to excellence in public safety, operational readiness and continuous improvement. This elite status not only reinforces the department’s dedication to protecting lives and property but can also result in reduced insurance premiums for residents and businesses, making it a win for the entire community.