CC MEETING: December 1, 2015
DATE: November 11, 2015
TO: Leonard Martin, City Manager
FROM: Thomas Guilfoy, Director of Competition
Title
Consider A Resolution Authorizing The City Manager To Approve A Contract With Matrix Consulting Group For A Review Of The Carrollton Police And Fire/Rescue Departments In An Amount Not to Exceed $48,000.00.
Body
BACKGROUND:
The City of Carrollton has adopted a management and policy direction where each department operates with a philosophy of continuous improvement and will apply accountability, cost consciousness, financial planning, and efficient operating policies and practices to manage their operations like a high-performing service business.
At the request of the City Council, the city is proposing an independent evaluation study of the efficiency and effectiveness of the Carrollton Police Department (CPD) and the Carrollton Fire/Rescue Department (CFD). The City is proposing to engage the services of Matrix Consulting Group (MCG), a management consulting firm that specializes in police and fire administration, management and operations analysis to help the city objectively identify strengths and weaknesses and opportunities for innovations and improvements based on industry best practices and benchmarking comparisons with similar agencies in Texas.
Matrix Consulting Group is ideally suited to undertake an efficiency and effectiveness study of the Carrollton Police and Fire/Rescue Departments. MCG's staff has extensive experience in management studies particularly focused on the evaluation of police and fire staffing, utilization, resource deployment, alternative service delivery models and operational policies and practices. MCG was formed in 2002 and has conducted similar assessments for over 250 police and 250 fire/EMS departments in Texas and across the country. This proposal presents a multi-faceted approach to ensure that the core functions, management, and supporting elements of the Carr...
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