CC MEETING: May 17, 2016
DATE: May 9, 2016
TO: Leonard Martin, City Manager
FROM: Elliott J. Reep, Emergency Management Coordinator
Title
Consider Approval Of A Three-Year Contract Extension With Everbridge, Inc. For The CarrolltonALERT Mass Notification System With The Addition Of The 'ContactBridge' Mobile Device Application For City Residents In An Amount Not To Exceed $45,500.00.
Body
BACKGROUND:
This agenda item is to renew and extend the current contract with Everbridge, Inc. for the CarrolltonALERT mass notification system. The extension will be for a three-year period and will include one additional feature to the current service -- a mobile phone/mobile device app for citizens to download. This feature will cost an additional $4,800.00 per year over the currently budgeted annual service price of $40,588.37. The $45,500.00 not to exceed amount includes a contingency of $111.63.
Following Council's instruction in May 2015, the City purchased a mass notification system from Everbridge, Inc. for a one-year trial period and branded it CarrolltonALERT. Onboarding, set-up and testing was completed during the remainder of 2015 and the system went live on January 1, 2016. The system has proven to be a valuable tool during recent severe weather events and staff has received very positive feedback from citizens regarding the system as well as a steady increase in the number of residents signing up on the online portal.
Following the one-year trial period, renewal and a three-year extension of the contract is recommended, along with one additional feature that has been requested by citizens. This feature, the vendor-provided "ContactBridge" app for cellular phones and mobile devices, will place the CarrolltonALERT program in the hands of anyone with a mobile device, independent of their device's web browser.
FINANCIAL IMPLICATIONS:
COST CENTER LINE ITEM BUDGET AMOUNT
CFR Support Services Professional Services $40,588.3...
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